 |
|||||
       
|
|
||||
 Are you meeting your customers' needs? See how your company rates and compare it to your top competitors. Each section of The Ten Demandments includes a self-evaluation that reflects the key takeaways from each chapter. It's not imperative that you excel at all of the demandments, but we believe that to be a recognized leader in the eyes of your customers, you must clearly deliver at least two or three of them better than your competition. Be brutally honest. You won't be graded on this evaluation by anyone but your consumers. If you're failing them, use this book and to give your consumers what they want and demand. |
|
|
